Home Loan Prequalification Consultant - eChoice
Job no: 40017121_16042018
Business group: Retail Banking Services
Grade: CSL A
Work type: Permanent full time
Location: Sydney CBD Area
Categories: Customer Service & Call Centre, Personal Lending & Home Loans
Home Loan Prequalification Consultant – eChoice
- You keep customers at the heart of everything you do
- We are delivering the right solutions to customers
- Together we are creating great experiences
Do work that matters
As a Home Loan Prequalification Consultant, your role exists to build and maintain great relationships with our customers. As the first point of contact, you will have a can-do attitude and great communication skills which will help you identify a customer’s financial needs.
You’ll be constantly learning to become an expert with our products, and will be driven to find new ways to deliver great experiences for our customers. As part of your day to day role you’ll have robust discussions with customers about their financial goals and aspirations. You’ll also deliver daily and weekly reporting, allowing you to flex the numbers side of your brain.
See yourself in our team
With strong attention to detail, you’ll have no problem managing multiple IT systems, booking appointments, following up on leads, adhering to company policies and external guidelines. Your natural energy means you will love the pace of a contact centre environment and enjoy the challenge of a results focussed environment.
As a self-starter, you’ll be comfortable working independently but will also love the opportunity to collaborate with your talented and diverse team over training sessions and meetings. We’ll offer you not only day to day mentorship but also best in industry training.
We’re interested in hearing from people who:
- Put customers at the heart of everything you do and provide them with responsible solutions
- Act with integrity and ask the right questions to find a good solution
- Are results orientated and enjoy speaking with new people everyday
- Proven experience with business development and customer relationship management
A little about us
eChoice is a multi-award winning brand that is committed to providing expert advice for home finance borrowers, whilst providing our customers with the personalised help they need.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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