Do work that matters

The Business and Private Bank (BP&B) Operational Risk and Compliance (OR&C) team provides advice and support to BPB in implementing and embedding the Operational Risk Management Framework (ORMF) and Compliance Risk Management Framework (CRMF).

As Senior Compliance Manager - Business Customer Solutions, as part of the Operational Risk and Compliance (OR&C) team; you’ll take the lead in delivering consistent and fit for purpose compliance management support to the business, by coordinating and overseeing the ongoing implementation of the CRMF.

See yourself in our team

We have established a new, Line 2 Regulatory Compliance Advisory function supporting Business Customer Solutions and we’re looking for motivated, regulatory compliance professionals to help us build our team.

The Business Customer Solutions (BCS) team supports the full spectrum of customers’ needs from the smallest businesses to the largest corporations. We also design and maintain products distributed across the Retail and International Banking segments.

BCS has accountability for Cash Management, Payments, Business Lending, Asset Finance and Commerce Solutions (Merchant Acquiring) as well as managing the end-to-end business customer experience. The team is also responsible for the delivery of analytical capabilities to support our business customers.

Reporting directly to the Head of Compliance BCS, you will provide dedicated 2nd Line Regulatory Compliance support as a senior member of our Operational Risk and Compliance Team. You will primarily support one division of BCS and act as the lead compliance representative for that division/product area, while having the opportunity to grow and enhance your skills and experience across different products, services and regulatory disciplines.

The ideal candidate will have a minimum of 5 years Line 2 Regulatory Compliance advisory experience and be a subject matter expert in respect of one or more product areas in BCS such as Commercial/Business Lending, Financial Products/Services or Payment and Merchant Acquiring for corporate/business clients. However, individuals with significant experience across a different areas of Banking and Financial Services (such as Retail Banking or Consumer Credit) are welcome to apply.

On any given day you will:

• Advise and support Line 1 to identify, understand and comply with regulatory and licensing obligations as part of a Line 2 compliance center of excellence;
• Advise and support Line 1 to identify, understand and comply with banking industry and payment/card scheme rules;
• Provide regulatory and policy advice, independent review, challenge, direction and training to all levels of stakeholders including top management;
• Review, challenge and assist to manage, remediate and prevent compliance issues and incidents;
• Support and manage regulator interactions related to BCS specifically including with ASIC, APRA and the CCMC;
• Play an imperative role in building and shaping effective compliance risk frameworks across BCS;
• Provide support as needed to identify and investigate the impact of new/proposed/amended laws, regulations and industry codes that may impact BCS; and
• Participate in key business and leadership forums to identify and discuss thematic trends in the business and provide regulatory guidance on matters that impact decision-making.

Your path looks like

If you live the values and demonstrate people capabilities, CBA offers great career opportunities.  This role provides experience, exposure and education at a management level which can lead to a variety of opportunities across the CBA Group.

You’ll join a supportive and growing team, enjoy market competitive remuneration, flexible working arrangements and an opportunity to learn new regulatory skills and expertise across different products and services in the future.

We’re interested in hearing from people who possess:

• 2^nd Line Regulatory Compliance advisory experience mandatory (5 yrs+), preferably specific to Commercial/Business Banking, however, individuals with experience across a different regulatory discipline (such as Retail/Consumer) are welcome to apply.
• In depth knowledge of banking and financial services laws, codes, regulations and industry/regulatory standards.
• Sound reasoning and decision making skills with an ability to support decisions and clearly articulate commercial, regulatory and customer implications of analysis and findings.
• Strong interpersonal skills and an ability to communicate effectively and interact/advise in verbal/written communications at all stakeholder levels.
• Strategic and analytical thinking and solid business acumen.
• Ability to prioritise, schedule and meet challenging deadlines with autonomy and self-sufficiency.
• A will to learn, an inquisitive and open mind and a collaborative working style.

At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you. 

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